Bain & Co: Actions speak louder than words: CEO conduct that counts

December 04, 2014 Bain report

By Melanie Sanders, Meredith Hellicar and Kathryn Fagg

What does it take for an organisation to truly harness the power of its employees to improve productivity and business performance? Increasingly, business leaders are realising that the answer lies in creating a positive work environment in which employees feel they can achieve their individual, and collective, full potential. It’s a powerful force: One Gallup analysis of 50,000 companies showed that high-engagement organisations have more than 20% higher profitability and productivity levels than their low-engagement counterparts